As a travel advisor, I have been keeping my clients up to date tracking refunds, future credits, and transfers, shore excursions, hotel reservations, and special needs. This is what I do daily.
I have a support system and personal contacts throughout the world, not only to create a fabulous holiday but in case of an emergency. It makes it a lot easier when you have the support of trustworthy companies that you are dealing with and that they respect you. This is why it’s so important to make all of your arrangements through a travel professional who can be there to help you if/when a problem arises.
I am not a salesperson, I am your concierge, and work to not only to find the best possible holiday but to be there when an emergency like this happens.